Privacy policy
Last updated: March 13, 2026
1. Overview
FansForged respects your privacy and wants you to understand how your personal information is collected, used, and shared.
This Privacy Policy applies to information collected through the FansForged website, checkout, customer support communications, and related services.
By using the website or placing an order, you agree to this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
A. Information you provide directly
• name;
• email address;
• phone number;
• shipping address;
• billing address;
• order details;
• account details if you create an account;
• messages you send to us; and
• any information you submit in reviews, forms, or support requests.
B. Information collected automatically
• IP address;
• browser type;
• device information;
• pages visited;
• time spent on pages;
• referring website or source;
• cookies and similar technologies; and
• shopping and browsing activity on our site.
C. Information from service providers
We may receive information from service providers that help us operate the business, such as payment processors, ecommerce platform providers, order-processing or fulfillment providers, shipping carriers, fraud-prevention services, and analytics providers.
3. How We Use Information
We use personal information to:
• process and fulfill orders;
• collect payment;
• provide customer support;
• send order confirmations, shipping confirmations, and service updates;
• detect and prevent fraud;
• improve site performance and customer experience;
• comply with legal obligations; and
• send marketing communications where permitted and where you have opted in, if required.
4. Sharing of Information
We do not sell or rent your personal information.
We may share information with service providers that help us operate the business, including:
• ecommerce platform providers;
• payment processors;
• order-processing or fulfillment providers;
• shipping carriers;
• fraud-prevention vendors;
• analytics providers; and
• marketing providers where applicable.
We may also disclose information if required by law, legal process, or to protect our rights, customers, or business.
5. Data Retention
We keep information for as long as reasonably necessary to provide services, fulfill orders, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Cookies and Similar Technologies
We use cookies and similar technologies for:
• essential website functionality;
• cart and checkout performance;
• analytics and site improvement; and
• marketing or advertising features where enabled.
You can control cookies through your browser settings, but disabling certain cookies may affect site functionality.
7. Payment Security
Checkout and payment processing are handled using secure technology. FansForged does not store full payment card details on its own servers.
8. Marketing Communications
If you sign up for promotional emails, you may receive marketing messages from FansForged. You can unsubscribe at any time using the unsubscribe link in the message or by contacting us.
9. Your Rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or restriction of certain personal information.
To make a privacy request, contact: info@fansforged.com
We may need to verify your identity before completing your request.
10. Children’s Privacy
FansForged is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
11. International Transfers
If you access the website from outside the country where our service providers operate, your information may be transferred to and processed in other countries, subject to applicable law.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
13. Contact Information
FansForged
217 Wrangler Drive, Coppell, Texas 75019
Email: info@fansforged.com
Phone: +1 (561) 331-1276
